Illinois Energy replacement windows are top quality. The installation crew was professional, courteous and very clean. There was no additional cleanup needed when they left. The windows look great!
The installers were quick and efficient. And very respectful. The installers cleaned up afterwards such that we couldn’t tell they’d been here.
The experience was professional, the price was approximately half of Pella's, and the lifetime warranty gives us much greater peace of mind.
I had the exterior front door, storm door, and picture window in the front of my house in Lombard replaced by Illinois Energy. I am very pleased with the work that was done. The workman was very careful to minimize dirt and dust left on the floor and even outside. He placed plastic on the floor and ground. After the job was done, he cleaned up the small amount of dirt and dust that accumulated. The doors and window are fantastic. I am surprised by how much better the view is out the window from the inside and how much better it looks from the outside. I had extensive work done in 2018 on the house I was living in at the time in Glendale Heights, including the exterior siding, all of the doors, and all of the windows. I was very happy with that work as well. I had some minor issues with the adjustments on the storm door and lock on the sliding patio door. They had a technician come out several times to fix the issues. After about 5 years, the handle on the storm door broke. Illinois Energy provided a new handle and had a technician come out to install it. All of this work was free of charge. Illinois Energy really stands behind their warranties. I would highly recommend Illinois Energy.
We had 5 windows installed from Illinois Energy and Windows. The 3 man crew arrived on time and finished quickly. They cleaned, caulked and placed water proof tape down before installing the windows, then caulked again to seal. Great job!
The install team did a great job at cleaning up after themselves and installed the windows during an awful storm in my area. They didn’t stop! The install team was amazing! My biggest complaint was the lack of transparency with the timeframe arrival for the windows. I originally ordered the windows on 5/20 and they didn’t get installed until 8/11. I understand the timeframe is an estimate but I would appreciate more frequent updates on future orders.
We have a raised ranch home in Palatine IL. We worked with Illinois Energy Sales staff and Tristan to help us design our new Front Door with Sidelight and large Picture Window above the door. We also ordered a new Storm Door to replace our existing outdated door. It is such a pleasure to look at the finished product from the street and from inside our home. Tristan offered great designs, educated us on the product, the process to install, gave pricing options / installation steps. We are very happy with the beautiful / high quality result. It was worth the investment . The beautiful design is even better than we imagined, and provides nice curb appeal. The installation team was very professional from start to finish. Given our home is a 2 story, raised ranch structure, this was a difficult project, especially the huge heavy window above the door. The team worked well together and the 2 day project installation went very smoothly. We had strong communications and happily there were no unforeseen surprises. We are very pleased with the completed project and highly recommend Illinois Energy!
We recently purchased two exterior doors and a new screen door and a window for a garage from Illinois Energy. The installation process was flawless. Our installer Geri was considerate cleaned up after himself and explained everything he was doing as he did it and confirmed everything with me prior to completing each task. The quality of the products are great. We’re very happy with our purchase. We have purchased other items from Illinois Energy and have been pleased with everything in the past and this time was no different.
Our 25-year-old Pella patio sliding door recently failed when moisture intrusion caused the door to swell to the point that it could no longer close properly. The door had a 20-year warranty, so we understood that the warranty period had ended. However, we were disappointed to learn that replacement parts were no longer available for the door and that Pella did not offer us a customer discount that we felt was reasonable toward a replacement. We obtained a replacement quote from Pella, but the cost was substantially higher than what we ultimately paid for Illinois Energy to do the work. Illinois Energy was about half the price for a new patio sliding door. The new door was installed weeks early with excellent service and a lifetime warranty. We are very happy with our decision to go with Illinois Energy. The experience was professional, the price was approximately half of Pella's, and the lifetime warranty gives us much greater peace of mind going forward.
We are very pleased with our front door and screen door. The door is very beautiful and a nice rich color. The installer did Ann excellent job. Cleaned up in and out. He answered all our questions and made sure all worked.