From my initial contact with my salesman, to the customer service reps to the installation crew. I am very happy with my windows and patio doors that were installed, my windows came in sooner than expected, and the installation crew was very prompt, they were very meticulous with the installation and cleanup. I am very happy with my overall products and would definitely recommend this company to anyone.
windows are great! much better view than old ones. Installers completed on time and cleaned up and showed me how to work the windows. definitely would recommend them
We ordered a front door from Illinois Energy. It took some time but soooo worth the wait. Our installer was amazing. He worked on the hottest day to date and just kept going. He was meticulous and professional. Installed and cleaned. It's beautiful @
We had an amazing experience from start to finish. We had an issue with two windows.Mark came out to see what the issue was said not a big deal they could fix it When the time came to fix the windows they were so efficient and SO NICE. In fact everyone that I interacted with was great highly recommend!
We had a great experience with this company. They came and measured our windows quick and easy. Then the installation was smooth. They did a great job, nothing damaged and the window fit great. We can totally tell the difference.
Five stars across the board, from the salesman coming back out to the crew coming back out to the people on the phone at the office. Reaching out. Everybody was top notch. The windows are beautiful and we will be using you guys again and we're ready to get the next set of windows done
Just wanted to give a shoutout to Illinois Energy for the awesome job they did on my new windows, fascia and soffit! The sales rep, Garret, was super helpful and made the whole process easy to understand. This is my second time working with Garret and he has made the process painless both times. I have now installed just about everything Illinois Energy offers across my first two houses. The guys who did the installation were great - showed up on time, worked fast, and left everything clean. The fascia and soffit have really made my house pop. Replacing the old wooden features with wood grained aluminum was a great choice. And the windows! They look amazing and my house already feels way more comfortable. If you're thinking about getting new windows or siding, definitely check out Illinois Energy. I'm so happy I did!
Great experience from start to finish! Sales team was great and very informational. Installed in less that a day and the installer was extremely professional and did a great job!
We had another great experience with Illinois Energy. This was our fourth time using them and as always, they did a great job! This time we had 2 windows and a sliding door replaced in our walk-out basement. The sales rep was friendly and responsive to all my concerns. He made sure to leave additional notes for the installers. The install went smooth. This was a one-day project and the installers took care to keep things clean and tidy. After everything was finished, they walked us though the features of our windows and doors and made sure that we were satisfied with the work done. We have lived with their products now for 10 years and I’m happy to say we have never had any issues. These are quality product made by a great company.
Illinois Energy delivered a great quality product. We had 3 doors installed and two of them were uniquely challenging. But the installer was highly skilled and overcame those challenges. Illinois Energy also engaged us during challenges and rectified any scenarios during these situations. Affordability combined with their warranty package could not be honored by their competitors. The only aspects I'd change would be the delayed install date and installer scheduling which took 4 days instead of 2 resulting in 4 separate visits during 3 weeks. Aside from this, I could definitely see us using Illinois Energy for any future door installations.