Name: Illinois Energy Windows & Siding
Price range: $$
Rating: 5

Dan M. 2 weeks ago

The install team did a great job at cleaning up after themselves and installed the windows during an awful storm in my area. They didn’t stop! The install team was amazing! My biggest complaint was the lack of transparency with the timeframe arrival for the windows. I originally ordered the windows on 5/20 and they didn’t get installed until 8/11. I understand the timeframe is an estimate but I would appreciate more frequent updates on future orders.

Illinois Energy Windows & Siding replied 1 hour ago

Thank you for sharing your feedback! We’re thrilled to hear how impressed you were with our installation team, especially given the challenging weather conditions. We’re sorry, though, that the communication regarding the window arrival timeline fell short of your expectations. We understand how important timely updates are, and we appreciate you bringing this to our attention. We’ll take your feedback to heart as we continue working to improve the customer experience. Thank you for choosing us! Illinois Energy Management

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Great install team, but…