The sales agent was respectful and no-nonsense, the work crew was professional, efficient and respectful of my property. Customer service was easily reachable, understanding and very helpful in resolving any issues that we'd had with the installation. Though one of the more expensive options out there, we definitely got what we paid for; excellent quality.
The entire process from start to finish was handled professionally. Jerry installed the door, he was neat and cleaned up after the installation. He did an exceptionally thorough job and made sure that everything was to our satisfaction. I will recommend Illinois Energy to friends in the future.
We chose to call Illinois Energy Windows for a quote on replacing 6 lower level windows after reading the customer reviews. They were very thorough in explaining the manufacture, warranty and installation of the windows. We also appreciated the lack of a hard sell. The installers were professional and the install took less than a day. They did not mind my asking questions and took the time to explain certain steps involved. We were impressed with how clean they left the site, inside and out. They even washed all the new windows. We would highly recommend Illinois Energy to anyone looking for quality window replacements.
The service was outstanding. Prior to instillation they kept us well informed and were flexible with the instillation date. Instillation went very smoothly. The crew was courteous, efficient, answered many questions I had, and cleaned up extrememly well. There was minimum disruption for us. Overall a very good product and servicing. Cost was a little more than I wanted but the lifetime warranty that includes all parts and labor made it worthwhile. And it looks great.
Could not be happier with the ordering and installation process. Everyone I spoke with was polite and knowledgeable. Installation was fast and clean.
We just got our new Speakeasy door installed today from Illinois Energy Windows and Siding. According to my wife, I was so excited last night that I was sleep-talking about passwords. I can’t wait to host a party or hand out candy to trick-or-treaters on Halloween. Who knew a door could be so much fun! The installers did an awesome job I could not be happier with the whole experience.
Garrett Howard did a great job presenting the windows and all the features. The installation crew was very professional. They cleaned up daily. Windows were installed in the timeframe designated. All features of the windows were reviewed after installation and questions were answered politely.
Had such a great experience! Prices are very competitive and more importantly, the quality of the product was fantastic. I already noticed a significant improvement in temperature control and decrease in exterior sound after my door installations. The installation professional did a great job as well!
Love my new windows, so much sunlight comes in now unlike before. Very professional team that installed the windows, very clean and took care of cleaning up after themselves.
I've worked with IL Energy for two home projects now. New gutters and a sliding back door replacement. They were done quickly, very professional and cleaned everything up. I already have plans to start another project with them soon. Their office was very communicative about scheduling (rescheduling due to weather) and follow up to ensure I was happy with the work competed.